Mole Group offers a highly professional service through our competent staff, guaranteeing customer satisfaction every time. With over 30 years of practice, we have an experienced approach allowing our dedicated engineers to install your requirements with minimal disruption. We endeavour to listen to our customers and their requirements, in order to develop solutions to meet individual projects. We strive to do the right job, at the right price, and the right time for our customer, ensuring a guaranteed, reliable and trusted service.

Mole Group offers a highly professional service through our competent staff, guaranteeing customer satisfaction every time. With over 30 years of practice, we have an experienced approach allowing our dedicated engineers to install your requirements with minimal disruption. We endeavour to listen to our customers and their requirements, in order to develop solutions to meet individual projects. We strive to do the right job, at the right price, and the right time for our customer, ensuring a guaranteed, reliable and trusted service.

Environment

Mole strives to reduce the negative impact of infrastructure changes through focusing our innovation and efficiency. Our trenchless methods allows our business to consistently deliver environmental benefits. We proudly hold an accreditation with the Environment Agency. We have won numerous ‘Green’ and Environmental Awards for our work in this industry and our energy efficiency projects including our innovative Combisave product. We actively look for ways to reduce the environmental impact of our work, and our drilling rigs are amongst the “cleanest” in the country because they do not use bentonite as a lubricant.

Customers

Mole Group’s core values include: integrity, reliability, innovation and safety excellence. These are carried in the way in which we conduct business with our clients and suppliers. We pride ourselves on our ability to provide a high quality service at a fair price.

Staff

We value our staff very highly at Mole and invest in training, providing opportunities for skills and professional development through courses, apprenticeships and NVQ Schemes. Professional development, health and safety training and plant operations training are all programmes delivered to our staff in conjunction with external training suppliers and awarding bodies. We hold accreditations to CHAS, Constructionline and Acclaim, and are proud to be associated with the following industry training and competence schemes:

  • City and Guilds
  • CSCS
  • SSSTS
  • SMSTS
  • Streetworks
  • Spider
  • WIAPS

Our Process

Get in touch

Call us on 0151 605 1469 and tell us about your problem. Don’t worry, won't ‘hard sell’, we’ll just ask a few basic questions about the job.

Get an estimate

We can usually give you an estimate without coming out to you – we use Google Earth and 3D imaging to see what problem is.

Get the job done

If you’re happy with the estimate, we will arrange a site visit. We will have seen problems like yours before and successfully fixed them

Relax

We’ll take care of all the necessary applications and permits if required, get the job done quickly and efficiently, and leave everything clean and tidy.

Frequently Asked Questions

Is the external pipe work the Water Board’s responsibility?

Afraid not, the underground water pipe from the valve in the pavement leading to and entering your house is your responsibility. When you bought your house, you bought the pipe!

How long will I be without water?

Usually 15 minutes.

What about mess inside and outside my house?

All excavations are backfilled and reinstated. Our operatives clean up after each job as part of a day’s work and take their boots off to work inside.

What do I need to do regarding the Water Authority?

Nothing, we make the applications and acquire certification on your behalf.

Can Mole Group improve my mains water pressure?

We can’t guarantee an improvement in mains pressure without coming out to site, but particularly where we replace lead pipes with plastic we invariably see improvements in water pressure and flow rate, sometimes by as much as 500%.

Mole Group are specialist water pipe replacement engineers

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Where To Find Us

Mole HQ, Wirral
Unit 9, Tarran Way South, Tarran Industrial Estate, Moreton, Wirral, CH46 4TP

North East
Unit 3 Ayton Workshops, 25 Raby Cross, Commercial Road, Byker, NE6 2FF

London
33 Finsbury Square, London, EC2A 1AD

South West
6 South Wing, Mansion House, Devington, Exminster, Devon, EX6 8UJ

Wales
Fronfellen House, Corris, Machynlleth, SY20 9TF

Contact Us

Email
[email protected]

Phone
0333 335 9929