Afraid not, the underground water pipe from the valve in the pavement leading to and entering your house is your responsibility. When you bought your house, you bought the pipe!

Usually 15 minutes.

All excavations are backfilled and reinstated. Our operatives clean up after each job as part of a day’s work and take their boots off to work inside.

If you are old lead or have a shared supply, we will need the water board to complete further works. It is important that this is in place before hand as their application process can take up to 28 days. We are unable to complete any application forms on your behalf, but your water authority can assist you with this. You will need to give us verbal permission to speak to the water authority about your water pipes.

We can’t guarantee an improvement in mains pressure without coming out to site, but particularly where we replace lead pipes with plastic we invariably see improvements in water pressure and flow rate, sometimes by as much as 500%.